Hell's Kitchen! Oh, I mean cafe.
Posted
on Wed, Jan 12, 2011 at 12:03 PM
To the owner of a very popular cafe in downtown Halifax: You should be ashamed of yourself! Proactive staff coaching is one thing, but rudely berating them in front of customers (in the process holding up the line in your own restaurant) is another! This happens almost every time I come in! Your staff is wonderful!! Hard working, friendly, and they make delicious food and drinks!!! But you've never stopped to tell them that have you? You probably haven't even noticed how great they are! Because you're too busy assuming that everything is being done wrong, and losing your mind over the smallest of things!! I enjoy coming to your cafe, but only when you're not around. You make me lose my appetite completely. You're in the customer service industry! Surprise! TIME TO LEARN SOME MANNERS AND BE GRATEFUL! —Lack of Latte Love