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Saturday, November 28, 2009

I tried, I really tried...

Posted on Sat, Nov 28, 2009 at 8:36 PM

How am I supposed to help someone if they won't make any effort what-so-ever to communicate with me? I had a client who was deaf. The first couple of meetings went great; productive and pleasent. Then one day the interpreter wasn't able to come, she contacted me and my client, and he decided not to reschedule the meeting. I know only know a little sign language, I've had conversations with deaf people before. They were long, slightly confusing conversations that sometimes needed the aid of a pen and paper, but we got our thoughts accross. It's not impossible. All I needed from this guy was a bit of information. After he sneered at and then contunially ignored my attempts at sign language, I wrote down the information I needed from him. He rolls his eyes, gets up and leaves. Why didn't he reschedule the meeting if he was just going to sit there looking at me like I'm a dumbass? What exactly did he expect to get done? What the fuck did he expect me to do? I was trying to not waste his time (and money) so why did he waste mine? The next day I get news of a complaint from him about my being "rude" and find out that he's taking his business elsewhere. So now I'm in trouble with my boss for losing a client, everyone at work thinks I hate deaf people, and I have to take sensitivity training.
---pissed

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