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Tuesday, August 18, 2009

way to go..... idiot...

Posted on Tue, Aug 18, 2009 at 9:15 AM

Thank you to the wonderful reservation agent who cant read military time! Thank you for telling me the boat will depart at 10pm and to check in for 8:30pm... I arrived at 8:12pm and saw the boat departing (it left at 8pm)... i now have a 5 hour wait for a boat to the wrong location and then drive another 700km!!! (or wait until Wednesday) And then you tell me "this agent has done this before.. you're lucky you didnt have children like she did" Oh is this supposed to make me feel better??? IT DOESN'T!! You screwed up my vacation!! The free cabin is nice.. thank you but it doesn't give me back the day i will miss!!

---Stranded in North Sydney

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