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Friday, February 27, 2009

Oh NSSL where art thou?

Posted on Fri, Feb 27, 2009 at 4:36 PM

Dear Student Loan Office:

Why do you praise your new NSSL dispensing system as OH SO MUCH BETTER AND FASTER now that this new company has the contract to dispense the funds when it takes just as much time to get your money?

Your website says it takes 2 business days now and praises itself for being oh so much easier/faster for me, the student. However, when I called your office to ask why my $$$ wasn't in my account you said it's going to take 7 days.

That's just as long as it took before!

My beef isn't that it's taking 7 days, I can deal with that, but why give us one set of info, and praise yourself for being oh so much better in the process, when your info is wrong and you're no better than you were before. Oh sure, I don't have to take my loan form to get signed, but really, anyone who thinks that's such a big hardship is just lazy.

I'm just sick of organizations praising themselves and patting themselves on the back when it's all bullshit.

---Random Bitcher

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