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Tuesday, May 13, 2008

Slow, Bad and Crappy

Goodbye old work, you don't train anyone properly, you make us pretend to be experts on travel (when we're not) and then some of the product you sell place HOLDs of hundreds of dollars on peoples credit cards! Then when they call ME to get these holds re

Posted on Tue, May 13, 2008 at 1:25 AM

Goodbye old work, you don't train anyone properly, you make us pretend to be experts on travel (when we're not) and then some of the product you sell place HOLDs of hundreds of dollars on peoples credit cards! Then when they call ME to get these holds released, the procedures do the opposite of EXPIDITING the process. I hope everybody learns what a joke you guys are.

Leaving somebody on hold for 2 hours is just plain rude. Answering the french line with an english agent telling them to call later is unacceptable, taking 2-4 weeks to refund a double charged credit card is retarded.

Duct Tape Adam

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